Customer Copilot for WooCommerce

Know exactly what to do with every WooCommerce customer.

Smart Customer Card turns WooCommerce order history into one clear customer insight and one best action, right inside the order screen.

One customer brief One best action Runs locally in WordPress
WooCommerce order page preview
Back to customers

John Smith

VIP Customer High Value

john.smith@email.com

+1 213-567-8901 San Francisco, CA First order: Jun 20, 2023
Customer Score 78/100 Good
Churn Risk 82% High Risk
Lifetime Value $1,980 Very High
Lifecycle Stage Loyal Repeat Buyer
AI Next Best Action

Send 15% OFF coupon for Nike running shoes

Customer shows high interest in Nike products. This action can significantly increase repurchase probability.

Expected Impact +23%

Repeat purchase probability

Confidence High

Why this recommendation?

Purchase frequency dropped 32% decrease in the last 6 months
High interest in Nike products Bought 4 Nike items before
At risk of churn Last order 20 days ago

Customer Info Edit

Gender
Male
Age
28-34
Language
English
Preferred Brands
Nike, Adidas, Puma
Price Sensitivity
Medium
Active Time
8 PM - 10 PM
Device
iPhone
Traffic Source
Google Ads

Timeline

May 17, 2024

Nike Air Zoom Pegasus 39$120.00

Apr 30, 2024

Email: Nike 15% OFF CampaignOpened

Apr 13, 2024

Nike Everyday Socks$11.00

Apr 01, 2024

Refund: Nike Air Force 1-$110.00

Key Metrics

Total Spent$1,980.00
Total Orders18
Average Order Value$70.03
Purchase FrequencyEvery 17 days
Refund Rate3.2%

Tags Manage

VIP Customer High Value Active Buyer Nike Lover Repeat Buyer

Customer Notes Add Note

Loves Nike running shoes. Usually buys socks together with shoes.

Added by admin - Apr 10, 2024
Lite (Free) Customer score Tags Timeline Basic insights Pro (Premium) Churn risk AI recommendations LTV and RFM Advanced analytics One-click actions

The problem

WooCommerce shows orders. It does not tell you what to do next.

01

Customer has 23 orders. Now what?

Store owners can see history, but still need to decide who deserves attention today.

02

At-risk customers disappear quietly.

Repeat purchase patterns are easy to miss when customer signals are spread across orders.

03

Dashboards create more work.

Small teams need a next action, not another analytics screen to interpret.

Smart Customer Card - Compare Plans

Choose the plan that fits your store. Start free, upgrade anytime.

Smart Customer Card Lite (Free)

Essential customer insights to understand your customers and take action.

John Smith

john.smith@email.com

VIP CustomerHigh Value
Customer Score78 /100Good
AI Next Step (Basic) Send 10% OFF coupon

to encourage a repeat purchase.

Estimated lift+12%
Recommended timeWithin 7 days
Best channelEmail
Why this action?
Purchase frequency dropped

Average purchase cycle increased to 17 days.

High interest in running shoes

3 of his last 4 orders were running shoes.

Spending is down

Total spend decreased in the last 6 months.

Recent Orders

May 17, 2024 - Nike Air Zoom Pegasus 39 - $120.00

Apr 30, 2024 - Nike Everyday Socks - $11.00

Apr 1, 2024 - Nike Air Force 1 - $110.00

Customer Summary

Total Spent (LTV) $1,260.50

Total Orders 18

Avg. Order Value $70.03

Purchase Frequency Every 17 days

Lite Includes:Customer ProfilePurchase TimelineAuto TagsBasic AI InsightCustomer Summary
VS

Smart Customer Card Pro (Premium)

Advanced analytics, AI recommendations and one-click actions.

John Smith

john.smith@email.com

VIP CustomerHigh ValueAt Risk
Customer Score78 /100Good
Churn Risk82%High Risk
AI Next Best Action Send 15% OFF coupon for Nike running shoes

John loves running shoes and his purchase frequency dropped.

Expected impact+23%Repeat purchase probability
Why this action?
Purchase frequency dropped

Average purchase cycle increased to 17 days.

High interest in running shoes

3 of his last 4 orders were running shoes.

Spending is down

Total spend decreased 32% in the last 6 months.

Likely to churn

High churn risk score based on behavior.

Key Metrics

LTV (Predicted) $1,980.00

Total Orders 18

Avg. Order Value $70.03

Purchase Frequency 17 days

Recent Orders

May 17, 2024 - Nike Air Zoom Pegasus 39 - $120.00

Apr 30, 2024 - Nike Socks - $11.00

Apr 1, 2024 - Nike Dri-FIT T-Shirt - $35.00

Pro Includes Everything in Lite, Plus:Churn PredictionLTV and RFM AnalysisAI Best ActionOne-Click ActionsAdvanced AnalyticsPriority Support
Feature ComparisonLite (Free)Pro (Premium)What You Get with Pro
Customer OverviewIncludedIncluded360 degree view of each customer in a beautiful profile
Purchase TimelineIncludedIncludedSee every interaction in a timeline
Smart TagsIncludedIncludedAdvanced dynamic tags and segments
AI InsightBasicAdvancedPersonalised AI recommendations with estimated impact
Churn Risk Prediction-IncludedAI predicts churn risk and customer health
Customer Value (LTV)-IncludedLifetime value calculation and trend
RFM Analysis-IncludedRecency, Frequency, Monetary scores
One-Click Actions-IncludedEmail, coupon, WhatsApp and more
Priority Support-IncludedGet help faster when you need it

How it works

Open an order. Understand the customer. Take the next action.

1

Open order

Start inside the WooCommerce order page where customer context already matters.

2

Customer brief

See a short explanation of purchase behavior, risk, and customer value.

3

Best action

Get one suggested action, such as a comeback coupon for an at-risk VIP.

Early access

Get on the list before the first WooCommerce beta.

Tell us your store size and biggest customer problem. We will invite early WooCommerce stores first.

First week goal: 20 real stores No payment required Built for WooCommerce operators

FAQ

Questions before joining the early access list.

What does Smart Customer Card do?

It adds a customer insight card to WooCommerce order pages, summarizing purchase behavior, risk signals, customer value, and the next best action.

Who is this plugin built for?

It is built for WooCommerce store owners, operators, and retention teams who want practical customer actions without opening a separate CRM or analytics dashboard.

Does store data leave my WordPress site?

The planned V1 runs locally inside WordPress and uses WooCommerce data already stored in your site. No external AI service is required for the first version.

What is the difference between Lite and Pro?

Lite focuses on customer profile, timeline, tags, and basic insights. Pro adds churn risk, customer value analysis, AI recommendations, and one-click actions.

Will it work with my WooCommerce setup?

The plugin is planned for modern WooCommerce stores and will use official WooCommerce APIs. Early access stores will help validate compatibility before public release.

When will early access start?

We are collecting qualified WooCommerce stores first. Stores on the wishlist will be contacted before the public launch when the beta is ready.